Calming the Storm: Self-Regulation at Work
Self-management is the ability to keep disruptive emotions and impulses under control. This is a powerful skill for leaders, especially during a crisis — because people (will) look to them for reassurance, and if their leader is calm, they can be, too. Daniel Goleman, author, psychologist, and emotional intelligence expert Perhaps there is no other domain of […]
Going “Digital” Requires Emotional Intelligence
Who doesn’t want a digitally savvy Corporate Family®, especially as everything from electronic communication to remote and hybrid professional environments are now commonplace for organizations around the world? Yet while technology is a 21st century reality, going digital hasn’t simplified many of our workplace dilemmas. According to one study, about half of remote workers feel […]
Communication 201: Best Practices for Personal and Professional Connections
What’s the optimal way to communicate a message? Texting? Email? Phone call? Video call? In-person meeting? For many the answers vary, especially when our lives get hectic. But if you’re concerned about best practices when it comes to connecting with others in your personal and professional life, the team at LEADon® has some clear-cut recommendations […]
Improving Your Leadership with ‘The Rule of Thirds’
“Why are you always focused on the negative people in your sphere of influence? You’re wasting time and energy on them. Moving forward, focus on the people who will listen to what you have to say.” These words of advice were shared by a mentor many years ago after a challenging leadership event. That guidance […]
From Ashes to Empathy
The legend of the Phoenix has been recited to countless generations since its earliest origins. Even in this modern era, there’s still something inspiring about that mythological bird that had the ability to rise from ashes to new life and limitless possibilities. Indeed, the promise of ‘rebirth’ should resonate with everyone who has endured the […]
Optimism’s Advantage
A quote attributed to Colin Powell provides insight into his numerous accomplishments: Perpetual optimism is a force multiplier. While there are manifold attributes people would associate with a stellar soldier and public servant like General Powell, optimism might not make the list of character traits in many individuals’ minds. However, Powell’s positive outlook not only […]
Culture of Caring
After a recent blog garnered great interest, the LEADon® team decided to dive a little deeper into the ‘culture of caring’ theme which resonated with so many readers. Indeed, due to the tumultuous events of 2020-21, caring for one another seems an appropriate topic for families to consider, including members of a Corporate Family®. After […]
Improving Customer Connections
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou Perhaps more than ever, the need to improve customer service is on the radar of many leaders. Although serving others is not a new concept in leadership, embracing […]